QuickMetrix is built by Lighthouse Technologies Pvt. Ltd. Our founders came from process consulting, not software-first thinking, so the platform was designed around how support, social, and command-center teams actually work, not the other way around.
Most teams listen to social and digital channels in one tool and resolve issues in another, copying data by hand, losing context, and slowing every response down. We built QuickMetrix to close that gap.
Before QuickMetrix was software, our founders spent years inside operations teams, understanding workflows first, then building a product to fit them.
Our AI capabilities (Spike IQ, Customer Pulse, and the tools in AI Hub) were built as core infrastructure from day one, not bolted onto an existing dashboard.
Regulator-aware workflows for banks, insurers, and financial services teams.
Multi-brand, multi-market deployments, including a 27-brand, 93-property account.
A permanent, 24/7 command center for a national government ministry.
High-volume, time-sensitive, and crisis-prone environments across every sector we serve.
Talk to our team, or explore what QuickMetrix looks like for your industry.
