Elevate Your Branding: Unveiling the Best Online Reputation Management Tools of the Year
Understanding the Importance of Online Reputation Management What is Online ...
Read MoreUnify your customer care, marketing and PR with all Analytics, Mentions and Publishing in one place!
QuickMetrix is an all-in-one solution for social listening, social publishing, social CRM, social analytics, dashboards and BI tools, and crisis management. It also includes complex workflows for response management.
Sentiment Analysis
Track the voice of customers about your products & services
Content Publishing
Publish content across multiple social platforms from one place
Campaign Evaluation
Measure the impact of your marketing campaigns across the internet
Competitor Tracking
Analyse the clout share between your brands & benchmark competitors
Customer Service
Online Response Management
Handle inbound queries, complaints, reviews across social media and E-commerce websites
AI Response Tracker
Quickly resolve customer queries with automatic task assignment. Monitor every customer agent’s productivity.
Multi-platform API Integration
Keep track of channel-wise and ticket level reporting with integration across chatbot, whatsapp, IVR etc.
QuickMetrix offers comprehensive media monitoring and analysis across online news, social media, print, broadcast, and podcasts.
Billions of conversations are taking place online, some that could unlock powerful insights for your business.
Take control of your All-in-one platform lets you manage your brand's presence across all channels & Social Scheduling.
A real-time war room designed for monitoring every digital online media related to the brand.
Get real-time alerts depending on the parameters you have set to identify situations that can lead to crisis.
Evaluate your brand's performance against similar competitors to identify, assess the performance of peer brands.
Creators in social media who are actively engaged with brands, values, & purpose. get in touch with the people your acc. to your company needs.
Quickly resolve customer queries with automatic task assignment and AI based response assist. Monitor every customer agent’s productivity.
fast customer-centric, omnichannel platform. Unify your customer care, marketing and PR with all Analytics, Mentions and Publishing in one place!
Monitor and respond to all incoming messages
See all your audience data from each in one place
Funnel all social interactions into one inbox.
Compare & contrast with benchmarking
Discover influencers & manage your campaigns.
Track your
performance across
channels.
Manage all your content from one calendar.
Understand your consumers, brand, & your market
QuickMetrix is a unified customer experience, response Management, ticketing software with extensive social listening, publishing and analytics features. Ability to customize dashboards, reports and alerts. It offers integrations with customer relationship management (CRM) systems, marketing platforms, or other software. This Platform is scalable and helping businesses of different industries to streamline their social media processes and response protocols.
QuickMetrix as a social listening and unified customer experience management platform, generally follows a process that involves several stages. While the specific steps may vary, here's a general overview of the typical QuickMetrix process:
Collects data from a variety of online sources, including social media platforms, forums, blogs, news websites, and other online channels.
Provides analytics and reporting features that can be utilized by managed service to provide insights to their clients. This could include detailed reports on social media performance, customer sentiments, and campaign effectiveness.
Integration capabilities with other business tools such as customer relationship management (CRM) systems, marketing platforms, and collaboration tools for a seamless workflow.
Managed services which include monitoring and managing social media accounts for their clients. This includes tracking brand mentions, analyzing sentiment, and engaging with the audience
I have been using Quickmetrix for over 4 years now for my social media listening needs and I must say, it's best tool out there! report is simply amazing and a game-changer for my business. Overall, I am extremely happy with QuickMetrix and would give it a 5-star rating without a doubt. I would definitely recommend QuickMetrix.
Quickmetrix is a superb social listening tool that I've had the opportunity of working with. It has proven to be an extremely efficient method for monitoring and analyzing social media conversations concerning my brand. The platform's user-friendly interface allows for real-time tracking & analysis of social media mentions, sentiments, and trends.
QuickMetrix is a fantastic software that makes it easy to keep track of what people are saying about your brand online. It has a user-friendly interface and the support team is helpful. The tool provides detailed analytics & sentiment analysis reports. You can rely on QuickMetrix to manage your online reputation, as it captures everything in real-time.
Understanding the Importance of Online Reputation Management What is Online ...
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